Frequently asked questions

Tuesday and Wednesday 7am–7pm, Thursday and Friday 7am–9pm, Saturday 7am–6:30pm, Sunday 8am–6pm. We're closed Mondays. As a newly opened business our hours can shift at short notice, so please check the booking page for the latest availability.

Quiet sessions run Tuesday to Friday 7–9am, plus our Sleep Session on Thursdays 6:30–9pm. During these times the bathhouse is a peaceful, reflective space with voices kept to a whisper. Outside these hours it's a calm, social atmosphere.

We're at 989 Pacific Highway, Chatswood, on the corner of Pacific Highway and William Street, inside the heritage-listed Seymour's Building. We're within walking distance of both Chatswood and Roseville train stations, and close to several bus stops.

Free street parking is available nearby on William Street, Wyvern Avenue and Findlay Avenue. Some spaces have a 2-hour limit while others are untimed.

Bookings can be made through our website. If you need a hand, email hello@escapebathhouse.com or call 0485 510 224.

No payment is required to book. We simply and securely hold your card details to confirm the booking. We ask for 24 hours' notice to change or cancel a bathhouse session.

With 24+ hours' notice, a full refund or free reschedule. Within 24 hours, bookings are non-refundable. Treatments carry a 48-hour cancellation notice which is strictly enforced.

We're happy to accommodate walk-ins when we can, but bookings are recommended to guarantee your preferred time.

Appropriate swimwear is required (no nudity, and no cotton tops in the facilities). Bring a towel, or hire a plush one on arrival for $4.

Filtered still and sparkling water, plus vegan-friendly, cruelty-free, Australian-made body wash, shampoo and conditioner. You can also purchase placebo drinks and treats from the Placebo Bar.

We take a maximum of 30 guests at any time, so there's always plenty of room to stretch out and enjoy the facilities comfortably.

The bathhouse is 18+ due to insurance and to maintain quiet enjoyment for all guests. Guests aged 16–17 are welcome when accompanied by a parent or guardian.

Our relaxation areas, pregnancy massage and wellness bar can all be enjoyed during pregnancy. Because they raise core body temperature, the hot pool, sauna and steam room aren't suitable while pregnant, and nor are the ice baths. If you're unsure, email us and our team will help.

In many areas, yes. We're in a heritage building with accessible entry to reception and lounge and an accessible toilet, and the mineral pool has bench seating for easier entry. The upstairs ice bath, sauna and steam currently require steps. If you have specific needs, email us ahead and our team will assist.

Gift vouchers can be purchased online for any dollar amount, are valid for 3 years, and are redeemed by entering your voucher code when you book. They can't be exchanged for cash.